1.
About Our Items
All items(CDs/VCDs/DVDs/posters/photos/books
or magazines) are brand new goods
unless it's listed as used items.
We make sure that
the quality of used items meets
our high-quality standards.
We assure you that they are
satisfactory.
Notice
- Listed
prices are all U.S dollars.
- Our
DVD/videos are NTSC
format.
2.
Acquiring Items Not Listed in
Our Catalog(Lists)
When
you are looking for an item that
is not in our catalog, send
us the title/name of the item
via customer service page.
We will respond within 24 hours,
as to whether or not the product
is available. If you wish
to change or add an item to
your order, please leave a message
in customer service page informing us
of the change(s) and be sure
to include your order number.
--> Leave
a message in 1:1 Service page.
3.
Cancellations, Returns, Refunds
and Defective Merchandise
If
the item has not been processed,
we will accept cancellations.
But if the item has already
been processed and it is in-stock, then your order
can not be cancelled. We can
accept cancellations, returns
of defective items, and requests
for refunds if there is a good
reason for them.
4.
Our Guarantee
We
guarantee the originality and the
quality of our
products. If there is a problem
and the fault is ours, we'll
refund your purchase.
5.
Out-of-Stock Items
In case that an item is out-of-stock, we will search them from various kinds of suppliers.
We are specialized in getting hard-to-find items in South Korea.
Please take some time and wait for us to get them.
We will notify you when the item is back in-stock.
6.
Payment
Items
can ordered with credit
cards(VISA and MasterCard),
PayPal, cash(should be hidden and sealed and shipped via registered airmail) or bank transfer
. All listed prices
are in U.S dollars.
If it's credit card, 'Dacom' will be written in your credit card account on behalf of us. And if it's cash, it should be hidden with registered airmail. In case of bank transfer, please note our bank account information which is shown when you checkout.
7.
How long does it take...?
Usually,
we ship your order(s) in
1-3 days. So you can expect
to get your order(s) in
about 5-20 business days. Some
special items, such as out-of-print
items, are not guaranteed to
ship in 5-20 business days.
In the case of this, we will
notify you of what the status
is of your order(s).
8.
Re-shipping
If your order returns to us because of unclaimed, address unknown or undelieverable reasons,
we will ship it to you again after contacting with you.
Unless the reason of return is our fault, you need to pay the shipping fee again. |
contains 0 item(s)
) your card information
to us. When you send us
your card information, please
include your: full
name, order(ed)
good(s), credit
card number and
expiration
date. Please include
the above information in
your correspondence. If
you have a special request
for your order, please send
E-mail to us. If you have
provided us with a valid
E-mail address, we will
email you an order confirmation
as well as a shipping confirmation
message.
Credit card system by LG Dacom